Privacy Policy

Last updated: May 13, 2026

This Privacy Policy explains how Cocoa Casino Australia ("we", "us", "our") collects, uses, stores, and discloses personal information collected through this website. We comply with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.

1. Information We Collect

We collect two categories of information:

  • Information you provide directly — e.g. your email address and message content when you contact us via support@cocoacasino-australia.org.
  • Information collected automatically — IP address, browser type and version, operating system, referring URL, pages visited, timestamps, and device/screen information. This is collected through standard web logs, cookies, and analytics tools.

We do not knowingly collect sensitive information (as defined under the Privacy Act) and we do not collect data from children under 18.

2. How We Use Your Information

Personal information is used to:

  • Respond to enquiries you send to us
  • Operate, maintain, and improve this website
  • Measure aggregate audience size, traffic sources, and content performance
  • Detect and prevent fraud, abuse, or security incidents
  • Comply with applicable Australian laws and lawful requests from authorities

3. Cookies and Tracking

This site uses cookies for essential functionality, analytics, and (where applicable) marketing attribution. For full details — including how to disable cookies — see our Cookie Policy.

4. Disclosure to Third Parties

We do not sell your personal information. We may share limited information with:

  • Analytics providers (e.g. Google Analytics) for aggregate traffic measurement
  • Affiliate-network partners — when you click a tracked outbound link, the destination operator and our affiliate network may record that click for commission attribution. No personally identifying data is transmitted from this site beyond what is contained in the click URL itself.
  • Australian or foreign authorities if required by law, court order, or regulatory request

5. Overseas Disclosure

Some service providers we use (hosting, analytics) may be based outside Australia, including in the United States and the European Economic Area. Before disclosing information overseas, we take reasonable steps to ensure that recipients handle the data consistently with the Australian Privacy Principles.

6. Your Rights Under the Privacy Act 1988

Under Australian privacy law you have the right to:

  • Access — request a copy of any personal information we hold about you
  • Correct — ask us to correct information that is inaccurate, out-of-date, or incomplete
  • Complain — lodge a complaint with us about our handling of your information
  • Anonymity / Pseudonymity — interact with us anonymously where lawful and practicable

To exercise these rights, contact us at support@cocoacasino-australia.org. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No internet transmission is ever 100% secure, however, and we cannot guarantee absolute security.

8. Retention

We retain personal information only for as long as needed to fulfil the purposes outlined in this policy, or longer where required by Australian law. Email correspondence is typically retained for 24 months after the last reply.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the site for at least 30 days.

10. Contact

Privacy-related enquiries should be sent to support@cocoacasino-australia.org with subject line [COMPLIANCE].